The unconventional approach that Melanie employs is just that, unconventional, but is actually very logical and quite obvious. As she says - it's informed by science.
From how endorphins affect how we function as mammals to how we react as humans when we are threatened. All of this may seem anecdotal, but if understood, will assist greatly in achieving required outcomes within an organisation.
Let's face it, organisations are made up of people, and what Melanie made clear to me is that as a manager, one needs to really tune into the needs of the people that one works with in order to achieve the outcomes the organisation requires.
Duanne Render
Director - Paragon Architects