A US survey
has found miscommunication costs businesses with up to 100 staff an average of
US$420,000 per year.
A Harvard Business Review study found that the time managers and employees spend on
collaborative activities has increased by more than 50% in the past 20 years.
A study of science recruiters found 60% of respondents rated the ability to
work collaboratively as most important, followed by
adaptability (45%) and interpersonal
relationship building (41%). Most respondents felt that applicants were lacking in these skills.
Notably, this study showed that employers considered
soft skills as important as academic ability. Yet both current and potential employees are
often reported as being "deficient" in these same skills.